blowlamp cutter: Windows phone 8 security during repair

Friday, July 19, 2013

BDFL
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? Reply # 858327 17-Jul-2013 21:30
Reset the phone to remove all information. You risk having the phone stuck in the cog wheels during reset, which will require it to be flashed again. Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog,?technology disclosure, my tweets, Web Performance Optimization)? Geekzone Price comparison?\|?Amazon Kindle order page?\|?How to get the best out of Geekzone?\| New Zealand IT Jobs \| Geekzone News \| Jinglebugs?

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Wannabe Geek

? Reply # 858371 17-Jul-2013 22:30
I was hoping to avoid a hard reset but if its the only way to be fully secure then that's what I'll have to do. Thanks

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? Reply # 858400 18-Jul-2013 01:36
If you can't put a password on it, you'll need to do a hard reset

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Ultimate Geek

? Reply # 858430 18-Jul-2013 09:04	One person supports this post
Sounds like a hardware fault - so there's a 50/50 chance they give you a replacement phone rather than opening it up & trying to resolder the jack connections. Back up everything & wipe it - they can't easily check that its working without having access to the phone, so just passwording it isn't that useful.

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Ultimate Geek

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? Reply # 858468 18-Jul-2013 10:13
I always thought that when you are getting your phone repaired by a 'repair shop' that these repair shops make you sign a piece of paper to say "repair shop not responsible for any lost data as a result of any repairs and that the phone owner acknowledges this and has backed up their data if they did choose to do this before repair".?

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Ultimate Geek

? Reply # 858544 18-Jul-2013 11:47
Gooseybhai: I always thought that when you are getting your phone repaired by a 'repair shop' that these repair shops make you sign a piece of paper to say "repair shop not responsible for any lost data as a result of any repairs and that the phone owner acknowledges this and has backed up their data if they did choose to do this before repair".? OP may be more worried about the repairer getting into their email correspondance, txts, or collection of naked selfies ;-)

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Ultimate Geek

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? Reply # 858577 18-Jul-2013 12:36
BlueShift: Gooseybhai: I always thought that when you are getting your phone repaired by a 'repair shop' that these repair shops make you sign a piece of paper to say "repair shop not responsible for any lost data as a result of any repairs and that the phone owner acknowledges this and has backed up their data if they did choose to do this before repair".? OP may be more worried about the repairer getting into their email correspondance, txts, or collection of naked selfies ;-) Sorry wasnt clear... I meant 'back up' and reset as MF mentioned.?

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Ultimate Geek

? Reply # 858604 18-Jul-2013 13:27
SuddenThunder: I was hoping to avoid a hard reset but if its the only way to be fully secure then that's what I'll have to do. Thanks When I have had phones repaired, they flash a new firmware on as part of the process generally. So just back up everything that is not synced to the cloud and do the reset yourself. They will need to get in and test it works anyway so locking the repairer out is not really an option.

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Wannabe Geek

? Reply # 859621 18-Jul-2013 14:06
Thanks for all the advice everyone. However as a complete tech novice what's the best way to actually back my phone up?

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Ultimate Geek

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? Reply # 861638 18-Jul-2013 14:48
SuddenThunder: Thanks for all the advice everyone. However as a complete tech novice what's the best way to actually back my phone up? Nokia Suite? ?Or is there somthing else thats better?

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Wannabe Geek

? Reply # 861668 18-Jul-2013 15:19
Mine did this and when I did a hard power off it started working again.

blowlamp cutter